Samsung MS23K3513AK Solo Microwave, 23 Litre, Black

Does what it says on the tin
I’m a big fan of Samsung products (already have phones, washing machine and fridge) so I decided on Samsung for my replacement microwave. Works perfectly and looks sleek. I especially like the fact that the start button is an actual button and not a “touch button” as that is where my last microwave failed.

Excellent 800w microwave.
Has a quality feel to it and is extremely easy to use. Well packaged and even got a free steamer bowl with it.Excellent buy!

Microwave
Brilliant machine. Taking a while to get used to its features but fine

No instructions included and unnecessarily complicated
EDIT: Following a headache-inducing load of hassle (see below) trying to navigate the Samsung webhttps://homeandgardentrends.co.uk/ and having to eventually contact their customer service department via webchat (when I finally located the link to it), I finally did receive an email to say my warranty has been registered. I have consequently changed my one star review to three stars, but it should not have been so difficult to obtain the extended warranty. As a result of both this experience and my disappointment with the short lifespan of Samsung washing machines (which always seem to start malfunctioning just after the warranty has expired), I have begun to seriously lose trust in the Samsung brand.___________________________________________ I bought this microwave to replace a Panasonic one that had begun to rust and was therefore potentially hazardous. My first impressions were that, whilst this Samsung microwave looks sleek and contemporary, it is very light and feels rather flimsy. The door makes a loud clatter when being closed.The user manual is made of jotter material and mostly features the usual ludicrous safety information. Only one page covers the oven features and they are very unhelpful; no instructions whatsoever as to how to operate the machine are provided, just a list of the control panel features and lists of “autocook” features, quick defrost features and soften/melt features. The list of the “auto cook” options are mostly comprised of particular foods. I usually use a microwave simply to reheat food and do not appreciate having to select the food type (eg broccoli). What if it’s a plate of different types of food? There is a “microwave” option but, because no instructions are provided, it is not obvious how to select the required cooking time. The default time seems to be set at 30 seconds and the upwards arrow allows you to increase the time by increments of 10 seconds, but only when you’ve pressed the start button and the microwave is in operation. This is easily the worst design of a microwave I have ever encountered – and I have owned many over the years. To top all this off, if – like me – you don’t wish to keep the microwave on standby but switch it off at the socket, you will find that it won’t immediately operate once powered on again. My last microwave did.In addition, the door of the microwave is entirely opaque, so you cannot see if anything inside is bubbling or melting. I cannot understand why a brand like Samsung would release a product with such an obvious and stupid design flaw.Finally, the product listing boasts an extended warranty if you register the microwave with Samsung within 90 days. I spent well over an hour trying to navigate Samsung’s awful webhttps://homeandgardentrends.co.uk/ only to have to speak via webchat to an advisor who told me their system has not been updated with the warranty details of this product, thus entailing that I could not register it. I was advised that a code for the warranty will be created in due course, at which point it can be registered on their system. Frankly, I find this absolutely absurd and astonishing given that the extended warranty is one of the main selling features of the product. The QR code on the user manual which is supposed to lead to the warranty details simply leads you to a sales page. In order to attempt to register the product so as to activate the extended warranty, you have to create an account and the system does not allow you to opt out of receiving marketing communications. You can only “accept” the terms and conditions once you’ve authorised all sorts of permissions to Samsung. To say I am unimpressed – with the product, with Samsung and with the supposed extended warranty – is an absolute understatement. I sincerely wish I’d bought a different product altogether. In light of all of the above, I do not recommend buying this microwave.